Terms & Conditions
DESIGN SPECIFICATIONS
Our Collection Suites are intentionally curated. Reverie Paper Co. does not offer major changes to any Collection piece beyond the personalization options stated on the product page. When you receive a proof, it is your responsibility to review it for any errors, such as spelling, date, or punctuation. Once your item has been approved and is sent to print, we cannot make any further changes. If your item has been sent to print with an error that you failed to correct during the proofing process, you will be responsible for any reprinting costs.
DIGITAL PROOFS & REVISIONS
Three digital proofs are included in your order. The first proof will be designed exactly as specified in your order, including the wording and details you have supplied in your content sheet.
Your order includes two rounds of revisions. Additional rounds of revisions may be made for $50 per round and will be billed separately.
PRODUCTION TIMES
Once your order has been placed, a digital proof of your entire suite will be emailed for you to review approximately 2-3 weeks after your finalized wording content is completed. If your order includes a custom artwork, proofing time will take up to an additional 4-6 weeks. If you fail to include any required information on your order (such as event date, location, etc.) we cannot proceed with your order until such information has been provided to us. We may follow up with you regarding this information, but it is ultimately your sole responsibility to provide us with complete information. The design of your piece will not begin until we have all completed information from you. Therefore, all production timelines cannot be guaranteed until you’ve provided us with all necessary details and information. We are not responsible for delays in design or production of your order caused by failure to provide us with any and all necessary information.
PRICING
Any and all pricing listed on this website represents the full retail price in United States dollars. We are required to collect sales tax from you even if you reside in a state wherein we have no physical presence, pursuant to South Dakota v. Wayfair.
QUANTITY
All suites are sold in quantities of 50, 75, 100, 125, 150, 175, 200, 225, 250, 275 or 300. If you would like to increase your item quantities after placing your order, a new invoice will be issued to account for this additional cost.
If you need more than 300 pieces, get in touch with us for a quote.
ASSEMBLY & POSTAGE
Suites come unassembled and do not include postage.
PAPER STOCK AVAILABILITY
We cannot guarantee stock availability at the time of your order. We are not always able to accommodate changes to paper and envelope colors after your order has been placed. If there is a cost increase with your selection, an additional invoice will be issued to you for the difference.
SHIPPING
Shipping costs are included in your total. All physical orders are shipped via USPS, which may take between 3-7 business days depending on your location. Once an order is shipped, we can no longer be responsible for its handling. A tracking number will automatically be assigned to the shipment, but we will have no access to information regarding progress of the shipment beyond the tracking information provided by USPS. Because we ultimately cannot control the final timeline of the shipment once it has been turned over to USPS, we strongly encourage you to place your order as early as possible to avoid any delays. We are not responsible for any loss(es), delay(s), or damage(s) incurred during shipping, machining, delivery, processing, or due to incorrect postage or any damages arising therefrom including, but not limited to, any incidental, indirect, special, or consequential damages.
RETURNS
Due to our products being made to order, Reverie Paper Co. does not offer returns or exchanges in the event of customer dissatisfaction or event cancellation.
To ensure that paper and print colors are to your expectation, ordering a sample kit prior is strongly recommended prior to placing your order. Reverie Paper Co. will not refund or reprint orders on the basis of a dislike of a print color or paper stock.
PRIVACY
We strongly respect your privacy. In order to fulfill your order, Reverie Paper Co. may require that you provide us with certain personal information. Such information will not be used for any purpose beyond communicating with you and fulfilling your order. Your information will never be shared or sold to any third party. For more details, please read our Privacy Policy.
COPYRIGHTS
All designs, images, works of art, and products displayed, advertised, and/or sold on this website or on any item you order therefrom are the sole property and copyright of Reverie Paper Co. (Kara Anne & Co, LLC), unless explicitly indicated otherwise. All designs, images, works of art, and products used and/or conveyed during the proofing process are the sole property and copyright of Reverie Paper Co. (Kara Anne & Co, LLC). These designs, images, and works of art may not be used for personal use, reproduction, creation of derivative works, or otherwise. All content on this website is copyrighted upon its creation, and is governed by the United States Copyright Act of 1976 (USCA). No design, image, work of art, or product sold on this website or provided to you at any stage of the design process shall be deemed a work made for hire under the USCA unless explicitly stated otherwise. Jurisdiction and venue for any intellectual property dispute shall be deemed proper in the United States District Court for the Eastern District of Virginia, Richmond Division.